What Guests are Saying About Hotel Belleclaire

This is my favorite Upper West Side hotel!!! I highly recommend the Hotel Belleclaire if you are wanting a historically beautiful boutique hotel that is clean, safe and quiet with a staff that has ALWAYS been super friendly!!! I really want to compliment the various managers we have encountered over the years. They have all been very professional, kind and accommodating with any requests making our NYC visits fun positive experiences! The location is ideal with easy access to Central Park, Columbia University, the Subway, lots of great local dining options, and other fun entertainment venues nearby! We have a son who plays football for Columbia University, so over the last 4 years we have been to NYC a lot and stayed in various hotels, but the Belleclaire is definitely our favorite!!!

You know when you have that polite colleague who agrees to let you stay at their place in an emergency, not because they want to, but because they’re too polite to say no? They provide everything you need, but you can sense they’d rather you weren’t there? That’s how I felt at this hotel. The staff at reception were polite, but it ended there (I understand it’s NYC, where people can be more impersonal). On the positive side, room service and housekeeping were a bit friendlier, and the room itself was very clean. However, the room is very small and be careful with the bathroom design. There’s a step to enter the shower, which I missed because it was dark, and I ended up falling and cutting my elbow and toe. Another downside was that the WiFi didn’t work at night. I’m giving 3 stars because the room was clean and the location is great, but the overall atmosphere felt cold. The staff didn’t seem happy, though I’m not sure if that’s due to the hotel’s culture or something else. If all you care about is location and cleanliness, this place works. But if you’re looking for something more welcoming, this might not be the right choice.

L’emplacement est idéal, proche du métro et de toutes les commodités. Le personnel est agréable. Parcontre pour un 4 étoilés on s’attend à mieux. Il n’y avait pas de mini frigo. Il n’y avait pas assez d’ascenseur, il y avait souvent la queue. Nous avons trouvé des cheveux sur les serviettes, les joints et le pommeau de douche étaient moisis. Le ménage n’a pas été fait sur les 4 jours ou du moins très rapidement. Les chambres sont mal insonorisés, ont entendait tous bruits venant du couloir et ce même tard la nuit ou très tôt le matin. Pour finir le petit déjeuner inclu, un bon de 10 $ par jour à valoir dans la boulangerie ce qui équivaut à une boisson et un croissant. Tout l’hôtel déjeunant là je laisse imaginer la queue le matin… A quasiment 1000€ les 4 nuits c’est critiquable

Great location. Decent bed, spar rooms, no where to sit. Bathrooms smaller than in Paris with no place to leave stuff. Nice and tasty and friendly boulangerie attached to the hotel with long lines