What Guests are Saying About Hotel Belleclaire

A deux pas de la ligne 1,2 et 3. L'hôtel est très cosy, décoration rétro moderne,couloir en zig Zag. Il est très bien pour séjourner confortablement. Pâtisserie française au petit déjeuner. Le personnel de l'établissement toujours à votre écoute et souriant. Très bon rapport qualité prix emplacement. Je recommande fortement

Beautiful old hotel. Clean room, if not the nicest room in the place. I couldn’t really complain - I booked through a 3rd party sight and scored an amazing price. I’m guessing that’s why I had a 1st floor room right over the “club” ~restaurant~ . No robes in the room and 2 beds instead of 1. It was kinda funny when at check in they earnestly told my husband and I that we got “upgraded” to 2 beds! All good though - We were there to see Jason Isabel at The Beacon and the location was ideal. Affordable parking garage on 81st and loved the coffee and pastries in the morning from the cafe right downstairs. They give each guest a $10 voucher upon check in to use there. Overall a really great stay. Highly recommend and would definitely stay again.

Not only are the rooms impeccable and very reasonably priced- their happy hour wine wine and appetizers is so incredible I had to review immediately while enjoying it. They have a very energetic and inviting host who rightfully encouraged me to have some of their wine & apps- all complimentary on certain nights! And it was SO good. The grilled shishito peppers were my favorite but the flatbread and hummus options were phenomenal as well. His personality also made the experience ☺️ But the front desk was also extremely helpful during checkin and in my quest for a wine key and glasses. Their breakfast vouchers to the cafe next door were such a treat (the place was phenomenal!) and every single person that I crossed paths with gave me a smile and greeting- I feel that is so rare these days, it was so kind and inviting. I had some unfortunate things happening back at my house while I was here on a two day vacation and they made me forget it all and feel so valued.

POSITIVE - The room was spotless, with freshly laundered towels and a perfectly made bed—a much-needed break after all those walks in Manhattan. And the best part? The showers were always hot, even in winter! Plus, it was super close to the subway, so getting around was a breeze. NEGATIVE - Upon checkout, I accidentally left behind a few items and contacted Kevin Hong, Director of Rooms, who requested my credit card for the courier service. I specifically provided my American Express card for this purpose. However, on February 20, I received a fraud alert from American Express for a charge of $*.—the exact amount of my nightly hotel fees, which had already been charged to my Capital One card on February 17. This means the hotel ran my American Express card again without authorization for charges I had already paid. Despite fully paying for my 5-night stay through Capital One Travel, the hotel inexplicably charged me again at checkout. I only noticed after reviewing my transactions and had to confront them about it. While they reversed the charge, they provided no valid explanation—just a dismissive excuse about “miscommunication.” Guests shouldn’t have to double-check statements for unauthorized charges. Monitor credit card transactions carefully when staying here. The front desk staff frequently remain engrossed in their computers, failing to acknowledge or greet passing guests. Unless you make the conscious effort to draw their attention, you will likely be disregarded—even when standing directly in front of them. My husband simply requested to borrow a single fork, but he was told that staff approval from a supervisor was required. Despite the request, no one followed up, leaving him with no choice but to purchase a box cutlery from CVS. Requiring supervisor approval for something as basic as a fork is excessive, but the real issue was the complete lack of follow-through. This level of service is disappointing and far from the hospitality one would expect from a reputable hotel.