What Guests are Saying About Hotel Belleclaire

Two very different customer service experiences. On check in, the woman helping us could not have been more gracious and welcoming. She really went out of her way. Conversely, the next morning I came down to the lobby to read around 5:30 am. There is a small lounge room just off the lobby that people were reading in the previous afternoon. The light was off in the room, so I asked the night desk clerk if I could have the light turned on. He replied “ I don’t turn it on until 6. “ I politely said I was hoping to read until the bakery opened. He again said the same thing. I asked if he “couldn’t “ or “wouldn’t” turn the light on. He replied “I just don’t.” The next morning at 5:30 am, a man was reading a newspaper in the lounge room with the light on. Unfortunately it’s easier to remember the jerk night clerk versus the extremely gracious check in person.

The room was renovated and very good. The staff were helpful and polite. The rest of the hotel was quite dated. One elevator was out of order for the three nights I was there. The breakfast was a $10 voucher for a drink and a croissant downstairs but there was always a long queue so I didn't use it.

Quartos muito muito pequenos mas funcionais.wc ok.só tem 1 elevador a funcionar para 10 pisos. Pequeno almoço com senha de 10 usd na pastelaria mil folhas ao lado muito bom.Excelente localizaçao juntk central park e inicio das avenidas. A 20 minutos a pé da times square. Metro linha 1 a 200m.

Tiny rooms, quite pricy but great location. Problem was the paper thin walls and door where I could hear everything in the hall and other rooms pretty easily. Breakfast at the attached bakery was great as was the hotel service.